Cookie Policy
Dear User, through this informational notice, Davines S.p.A. Furnishes details regarding the types of cookies employed on this website https://world.comfortzoneskin.com ("Website") and the purposes for which information is gathered, along with instructions on managing the selection/deselection of individual cookies.
This Cookie Policy specifically pertains to the Website and does not encompass other websites accessible via hyperlink.
Changes and updates
Changes and/or additions may be made to this Cookie Policy at any time, also because of any subsequent regulatory changes and/or additions. Changes and updates to the Cookie Policy will be binding as soon as they are published on the website and in the relevant Cookie banner. We therefore invite you to regularly consult this section to check the publication of the most recent and updated Cookie Policy.
1. Who is the data controller?
Regarding the personal data collected through this Website, Davines S.p.A., represented by its legal representative, located at Via Don Angelo Calzolari 55/A - Roncopascolo, 43126 - Parma - PR (referred to herein as 'Davines' or 'Data Controller'), is responsible. To reach the controller, please call 0521-965611 or email gdpr@davines.it.
2. Has a data protection officer (dpo) been appointed?
The Data Controller has appointed a Data Protection Officer whom you may contact by e-mail at privacydpo@davines.it whenever you think and/or suspect that data processing is not carried out in compliance with the relevant regulations or violates your rights and/or freedoms.
3. What are cookies and what are they used for?
Cookies are small text strings that a website sends to the user's terminal (usually to the browser), where they are stored to be retransmitted to the same website the next time the same user visits (so-called first-party cookies). It is, therefore, a tool that assists the Data Controller in providing the service according to the different purposes pursued. Some of these purposes may also require your consent; this consent may be freely revoked at any time by following the instructions contained in this document and/or in the cookie banner.
In the course of browsing the website, you may also receive cookies on your terminal that are sent from different websites (so-called third party cookies) and this happens because the website you visit may contain images, maps, links to other web pages and other elements that reside on servers other than the one on which the requested page is located. The responsibility and management of first party cookies is assumed directly by the Owner, while that of third-party cookies falls to their respective owners and operators.
4. What are the types of cookies?
Cookies can be differentiated according to their 'durability' over time; in particular, according to this criterion, there are:
- session cookies which are limited in duration to a single browsing session and are automatically deactivated when the browser is closed; these cookies are not stored persistently on the user's computer and disappear when the browser is closed;
- persistent cookies that have a predetermined expiry date and remain active until that time, thus continuing to collect information over the course of different browsing sessions.
In order to provide a complete description, it is necessary to make further distinctions based on the technical characteristics of cookies. In fact, cookies are used for different functions and, according to them, exist:
- necessary technical cookies that serve to enable you to browse the website and take advantage of its functionality. Your consent is not required for this type of cookie;
- analytical cookies which are used to obtain statistical information, in aggregate or otherwise, about the number of users accessing a website and how the website is used. Where analytical cookies are assimilated to technical cookies, no consent is required; otherwise, these cookies are also subject to the user's consent;
- profiling cookies that are used to trace the user's profile and allow the user to display advertisements that are consistent with his/her tastes and consumption habits: for this type of cookie, the user's consent is required, given via the cookie banner, by selecting preferences.
5. What are the cookies on this site?
| Cookie name | Description | Expiry | Classification | Service | Category |
|---|---|---|---|---|---|
| __cf_bm | This cookie is used to detect and mitigate bot traffic, helping to protect the website from malicious activity. | 1 day | 3rd Party | CloudFlare | Strictly Necessary |
| __sak | This cookie is used for security and authentication purposes. It helps verify user requests and protect the website from unauthorized access or malicious activity. | Session | 1st Party | — | Strictly Necessary |
| _ga | Google Analytics Cookie is a performance cookie, used soley to improve website functions and performance without a possibility to identify you based on data such as what which page you've visited, leaves logs,etc. | 400 days | 3rd Party | Analytics and Performance | |
| _ga_7HK6MV42MX | Set by Google Analytics. This cookie is used to persist session state and track user interactions for a specific Google Analytics property, enabling detailed analysis of website performance and user behavior. | 400 days | 3rd Party | Analytics and Performance | |
| _ga_7HK6MV42MX | Set by Google Analytics. This cookie is used to persist session state and track user interactions for a specific Google Analytics property, enabling detailed analysis of website performance and user behavior. | 730 days | 3rd Party | Analytics and Performance | |
| _ga_CLSZCR2X2F | Google Analytics Cookie is a performance cookie, used soley to improve website functions and performance without a possibility to identify you based on data such as what which page you've visited, leaves logs,etc. | 730 days | 3rd Party | Analytics and Performance | |
| _ga_CLSZCR2X2F | Google Analytics Cookie is a performance cookie, used soley to improve website functions and performance without a possibility to identify you based on data such as what which page you've visited, leaves logs,etc. | 400 days | 3rd Party | Analytics and Performance | |
| _ga_XXXXXXXXXX | Google Analytics Cookie is a performance cookie, used soley to improve website functions and performance without a possibility to identify you based on data such as what which page you've visited, leaves logs,etc. | 400 days | 3rd Party | Analytics and Performance | |
| _ga_XXXXXXXXXX | Google Analytics Cookie is a performance cookie, used soley to improve website functions and performance without a possibility to identify you based on data such as what which page you've visited, leaves logs,etc. | 730 days | 3rd Party | Analytics and Performance | |
| _gcl_au | Google AdSense cookies use is used Google's services to actively measure and improve website and ad topics' content through experimental scripts that gather information for website behavior on the user's side. | 90 days | 3rd Party | Analytics and Performance | |
| _gcl_ls | This cookie is set by Google to store and track conversions across landing pages. It helps measure the effectiveness of advertising campaigns and supports attribution of user actions to specific ads. | Session | 1st Party | — | Marketing / Profiling |
| _hjHasCachedUserAttributes | This cookie is set by Hotjar to indicate whether user attributes are cached. It helps improve performance by avoiding repeated requests for user attribute data and supports analytics and user experience optimization. | Session | 1st Party | — | Analytics and Performance |
| _hjLocalStorageTest | This cookie is set by Hotjar to check whether the browser supports local storage. It is used for technical purposes and does not store any personal data. | Session | 1st Party | — | Strictly Necessary |
| _hjSession_2244483 | Hotjar cookie that remembers user preferences such as on which page the user landed when they visited the website and allows functional improvement by saving information such as page viewed. It does not contain information that personally identifies a website user but is still used to uniquely identify individual through the other stored data. | 1 day | 3rd Party | Hotjar | Analytics and Performance |
| _hjSessionStorageTest | This cookie is set by Hotjar to check whether the browser supports session storage. It is used for technical purposes and does not store any personal data. | Session | 1st Party | — | Strictly Necessary |
| _hjSessionUser_2244483 | Hotjar cookie that remembers user preferences such as on which page the user landed when they visited the website and allows functional improvement by saving information such as page viewed. It does not contain information that personally identifies a website user but is still used to uniquely identify individual through the other stored data. | 365 days | 3rd Party | Hotjar | Analytics and Performance |
| _hjTLDTest | Hotjar tries to set the _hjTLDTest cookie to a current URL substring in order to apply the cookie across various subdomains. Otherwise, subords would require for the cookie to be stored individually. This cookie is notmally clieared after Hotjar tries to apply it a various subdomains. | Session | 3rd Party | Hotjar | Analytics and Performance |
| _hjUserAttributes | This cookie is set by Hotjar to store user attributes associated with a visitor. It is used to enhance analytics and improve user experience by enabling segmentation and behavior analysis. | Session | 1st Party | — | Analytics and Performance |
| _shopify_s | Shopify store cookies | 1 day | 1st Party | — | Analytics and Performance |
| _shopify_y | Shopify store cookies | 360 days | 1st Party | — | Analytics and Performance |
| ablyft_session_check | This cookie is used to verify and manage the user’s session status within A/B testing or personalization tools. It ensures consistent behavior of experiments and supports proper delivery of content variations during the session. | Session | 1st Party | — | Analytics and Performance |
| ablyft_uvs | The ablyft_uvs cookie is an analytics / functional cookie related to A/B testing and website optimization tools. | Session | 1st Party | — | Analytics and Performance |
| cookie_consent_state | This cookie stores the user's cookie consent preferences, allowing the website to remember the choices made regarding the use of cookies. It ensures that the user's consent settings are respected on subsequent visits. | 365 days | 3rd Party | — | Strictly Necessary |
| csrf | Cross site request forgery (CSRF) prevention token collects statistical information related to user's session to customize the users interaction with the website but never for identify personally. These Cookies may sometimes store detailed user preference that can contribute or be key ingredient towards user maintaining seamless site experience among repeat visits. | Session | 1st Party | — | Analytics and Performance |
| FPAU | This cookie is used by Google Analytics to collect information about user interactions with advertising campaigns. It helps track conversions and measure the effectiveness of ads by distinguishing users and attributing actions across sessions and devices. | 90 days | 3rd Party | Marketing / Profiling | |
| gtm_last_list_context | This cookie is used in connection with Google Tag Manager to store the last list or product context viewed by the user. It supports enhanced e-commerce tracking and analytics. | Session | 1st Party | — | Analytics and Performance |
| gtm_search_term | This cookie is used to store the search terms entered by users on the website, supporting analytics, search performance measurement, and user behavior analysis. | 1 day | 3rd Party | Analytics and Performance | |
| react-router-manifest-version | This cookie is used to store the version of the routing manifest in web applications. It helps ensure correct loading and navigation behavior within the site. | Session | 1st Party | — | Strictly Necessary |
| SyrenisCookieConsentDate_13cbcad9-445a-4b0e-a901-e8aebc9dc0b1 | This cookie is associate with Trust Cassie, The Consent Management Platform (CMP) for the IAB Europe Transparency & Consent Framework. It contains an opaque ID that the CMP uses to store the user's consent choices. | 182 days | 1st Party | — | Strictly Necessary |
| SyrenisCookieFormConsent_13cbcad9-445a-4b0e-a901-e8aebc9dc0b1 | This cookie is associate with Trust Cassie, The Consent Management Platform (CMP) for the IAB Europe Transparency & Consent Framework. It contains an opaque ID that the CMP uses to store the user's consent choices. | 182 days | 1st Party | — | Strictly Necessary |
| SyrenisCookiePrivacyLink_13cbcad9-445a-4b0e-a901-e8aebc9dc0b1 | This cookie is associate with Trust Cassie, The Consent Management Platform (CMP) for the IAB Europe Transparency & Consent Framework. It contains an opaque ID that the CMP uses to store the user's consent choices. | 182 days | 1st Party | — | Strictly Necessary |
| SyrenisGuid_13cbcad9-445a-4b0e-a901-e8aebc9dc0b1 | This cookie is associate with Trust Cassie, The Consent Management Platform (CMP) for the IAB Europe Transparency & Consent Framework. It contains an opaque ID that the CMP uses to store the user's consent choices. | 182 days | 1st Party | — | Strictly Necessary |
| user-prefs | This cookie is used to store user preferences such as language, region, or other settings. It helps provide a personalized browsing experience by remembering the user’s choices. | 90 days | 3rd Party | — | Analytics and Performance |
6.Other tracking tools
Pixel
On this website, tracking pixels are used. A pixel represents a piece of code embedded in web pages in order to collect information about user interaction. Tracking pixels record data during browsing sessions, allowing analysis of user activity. These pixels provide useful data to optimize the user experience, personalize content and analyze website performance.
Webstorage functionality
While browsing this website, web storage elements are used. Web storage' is a data storage technology within the user's browser, allowing it to store and provide information needed to analyze user behavior and personalize the browsing experience.
7. How can cookies be deactivated?
On your first visit to the site you can accept all cookies, choose to use only those necessary or select your preferences. Technical and functional cookies are installed automatically and do not require your consent. However, you can decide whether or not to accept cookies directly via your browser settings and prevent - for example - third parties from installing cookies. You can also delete cookies installed in the past via your browser preferences. You can find information on how to manage cookies directly in your browser by following the procedures described at the following addresses:
For more information on cookies, you can go to www.youronlinechoices.com (limited to the services surveyed by that platform), for tips on how to delete or manage cookies depending on the browser used, and to set preferences for the use of third-party cookies.
Please note that the User's disabling of technical cookies does not guarantee proper navigation within the site as some features and functionality may be impaired.
8. Social network
On our Website there are social buttons/widgets, i.e. those particular 'buttons' depicting the icons of social networks (e.g. Facebook, Pinterest and Twitter). These 'buttons' allow users who are browsing a Website to interact with a click directly with the social network, which acquires data relating to your visit.
The platforms owned by third parties that can be accessed are not covered by this policy. For further information on the processing of personal data, the User is invited to consult the relevant Privacy Policy.
We reserve the right to update the content of this page from time to time. We encourage you to consult this policy regularly in order to keep up to date with any changes that have occurred since your last consultation.
Last updated: May 2026